Legal
Privacy Policy
Effective date:
This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.
1. About This Policy
EDJ Online ("we", "us", or "our") operates the website at edjonline.com — a marketplace for buying and selling used industrial and commercial equipment. By using our website or services, you consent to the practices described in this policy.
2. Information We Collect
We collect personal information in the following ways:
Information you provide directly:
Information collected automatically:
- Account registration: name, email address, and password
- Listing submissions: equipment details, photos, asking price, location, and contact information (name, email, phone number)
- Inquiry forms: name, email, and message content when you contact a seller
- Communications with us: emails or messages sent to our support address
- Log data: IP address, browser type, pages visited, and timestamps
- Session data: authentication tokens stored in secure cookies
- Device information: operating system and screen resolution
3. How We Use Your Information
We use personal information only for the purposes for which it was collected, including:
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
- Creating and managing your account
- Publishing and managing equipment listings on your behalf
- Facilitating inquiries between buyers and sellers
- Sending transactional emails (account approval, listing status, inquiry notifications)
- Administering the marketplace and preventing fraud or abuse
- Improving our website and services
- Complying with legal obligations
4. Disclosure of Personal Information
We may share your information in the following limited circumstances:
- Other users: When you post a listing, your seller name, general location, and contact details (phone and email) are visible to registered and approved members of the marketplace.
- Service providers: We use third-party services to operate our platform (e.g., email delivery, hosting, AI analysis). These providers access personal information only as necessary to perform services on our behalf and are bound by confidentiality obligations.
- Legal requirements: We may disclose information if required by law, court order, or to protect the rights, property, or safety of EDJ Online, our users, or the public.
- Business transfers: In the event of a merger, acquisition, or sale of assets, personal information may be transferred as part of that transaction, subject to equivalent privacy protections.
5. Consent
We obtain your consent before or at the time we collect personal information, except where the law permits or requires collection without consent. You may withdraw consent at any time by contacting us at admin@edjonline.com, subject to legal or contractual restrictions and reasonable notice. Withdrawing consent may affect our ability to provide certain services.
6. Data Retention
We retain personal information only as long as necessary to fulfil the purposes for which it was collected, or as required by law. Account information is retained for the duration of your account. Listing data may be retained in archived form after deletion for audit and fraud-prevention purposes. You may request deletion of your account and associated data by contacting us.
7. Security
We implement reasonable technical and organizational safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction. These include encrypted data transmission (HTTPS), hashed password storage, and access controls limiting who can view personal data.
No method of transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
8. Cookies and Tracking
We use session cookies to maintain your login state. These cookies are strictly necessary for the operation of the site and do not track you across other websites. We do not currently use advertising or analytics cookies. If this changes, we will update this policy and provide appropriate notice and consent mechanisms.
9. Access and Correction
Under PIPEDA, you have the right to request access to the personal information we hold about you, and to request corrections if it is inaccurate or incomplete. To make such a request, contact us at admin@edjonline.com. We will respond within 30 days.
10. Children's Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us and we will delete it promptly.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised policy on this page with an updated effective date. Continued use of our services after changes are posted constitutes your acceptance of the revised policy.
13. Contact Us
If you have questions, concerns, or complaints about this Privacy Policy or our privacy practices, please contact our Privacy Officer:
EDJ Online
Email: admin@edjonline.com
Website: https://edjonline.com
If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.